Funding your FonPay Wallet should be fast, transparent, and stress-free.
This FonPay Deposit & Payment FAQ explains all charges, reflection times, and the best funding options for smooth transactions.
FonPay Deposit & Payment FAQ
1. Is there a deposit fee on FonPay?
Yes, a small deposit fee applies when funding your wallet. This helps us maintain secure, reliable, and instant payment processing across all banks and payment gateways.
2. How long does it take for my deposit to reflect?
Deposits reflect instantly once payment is confirmed — whether you fund through your Virtual Account Number
(9PSB, Moniepoint, or Nomba MFB) or through the FonPayEdge Payment Gateway.
If you experience any delay, please contact FonPay Support for quick assistance.
3. What deposit options are available on FonPay?
You can fund your FonPay wallet using:
- Virtual Account Deposit – via 9PSB, Moniepoint MFB, or Nomba MFB
- FonPayEdge Payment Gateway – using ATM card or bank transfer
- P2P Wallet Transfer – receive funds from another FonPay user instantly
- Moniepoint MFB: ₦1.70 per deposit
- Sterling Bank: ₦1.70 per deposit
- 9PSB: ₦50 flat rate
- Nombank MFB:
₦1,000 and above – 1.2%
Below ₦1,000 – ₦12 flat
4. What if my payment doesn’t reflect instantly?
While deposits usually process within seconds, network delays can occur.
If your wallet is not credited after 5 minutes, contact support via in-app chat or WhatsApp with your receipt.
5. Are there hidden or extra charges?
No. FonPay maintains transparent pricing — all applicable fees are shown before you complete any transaction.
Payment & Deposit Charges
6. What are the deposit charges for different virtual accounts?
7. Why do these charges apply?
These fees are set by partner banks and payment processors. FonPay does not earn from these fees.
8. Can I choose which account to fund my wallet?
Yes. You can use Moniepoint, Sterling, 9PSB, or Nombank — depending on convenience and charges.
9. How long does it take for deposits to reflect?
All supported virtual accounts reflect instantly, 24/7 — including weekends and holidays.
Tips for Faster & Cost-Effective Deposits
10. Which deposit option is best?
We recommend using your Nombank MFB Account Number. It offers 1.2% on deposits above ₦1,000 and instant reflection.
11. How can I avoid extra charges on small deposits?
To avoid the ₦12 charge on deposits below ₦1,000, fund your wallet with ₦1,000 or more at once.
12. Should I always fund my wallet in advance?
Yes. Funding ahead ensures uninterrupted access to airtime, data, and bill payments anytime.
For more guides, visit the FonPay Blog or explore all features on
FonPay.com.ng.
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